The Telephone Prospecting (Cold Calling) module focuses on helping telephone sales representatives develop the skills and habits needed to cold call and generate quality sales leads.
This module is based upon Frontline Learning’s highly regarded REAL Selling™ program, and is designed to help telephone salespeople learn:
- How to gain quick rapport over the telephone and avoid the “oh no, it’s another telemarketer” response from customers.
- How to “earn the right” to ask questions and identify needs.
- How to lead with benefits and quickly gain the prospect’s interest
Note: Additional training tools and resources will be available including a facilitator guide with video, PowerPoint presentations and handout masters (if you wish to conduct your own face-to-face training) and participant workbooks that can be used as a companion to live training and e-learning delivery. Contact us for more information on these additional resources.
The daily lessons also reinforce skills introduced during previous lessons, so by the time an individual has completed the entire course module, he or she has had repeated exposure to the most critical skills, many examples of the skills in action, and many opportunities to apply these skills on the job.
Train today – see results tomorrow!
Request a free preview of the entire Phone Skills Trainer core library of 6 modules
Note: Additional training tools and resources are available including a facilitator guide with PowerPoint presentations, CD-ROMs and handout masters (if you wish to conduct your own face-to-face training) and participant workbooks that can be used as a companion to live training and e-learning delivery. Contact us for more information on these additional resources.